Professional Business Etiquette Testimonials
“Working on the right words to describe her excellent presentations, outstanding sense of the audience, and fine timing of content.” Patrick Scheetz, Director Emeritus, Michigan State University Alumni Career Services
“Pattie is an excellent presenter and trainer in social and career-related etiquette. I highly recommend First impressions Training for student and professional organizations as a key-note speaker, workshop presenter, and other programs on professional development. Proper manners are a necessary for career advancement and she is an excellent trainer on this topic.” Theda Rudd, Visiting Lecturer, the Hospitality School of Business Michigan State University
“I have worked with Pattie providing assistance to her in developing publicity efforts for First Impressions Training. Pattie is a pro when it comes to addressing a real need in the business community: etiquette and manners and how that impacts the bottom line. Having Pattie as a speaker or trainer at your company or group meeting is a real plus for all who attend.” Bill Perry, Michigan Banker Magazine
“Good real life examples, good audience involvement. Excellent “tone.” When we think of etiquette, we sometime think of Miss Manner looking down on us. Pattie is working in the real world alongside all of us and gave great examples of how to make a good impression!” Smith Barney
“What I liked most about Pattie was the fact that she worked directly with me to create a totally custom business etiquette workshop to meet the needs of my employees. Pattie was very personable and energetic and was able to keep the momentum going for the duration of the workshop. The seminar was a great success and my employees and I were able to take the skills and advice given by Pattie and apply them to our everyday business operations. I highly recommend Pattie to companies large and small who are looking to improve their business etiquette skills.” Courtney Kiefaber, NextGen Healthcare Information Systems, Inc.
“With our society becoming more “technology dependent,” we are unfortunately becoming less relational (living in proximity, but not engaging). This workshop is a wonderful tool to encourage and emphasize the importance of “relationships (business, personal or otherwise).” Smith Barney
“I was skeptical coming in about etiquette and how, in the past, it felt very fake and forced. Pattie was completely down-to-earth and genuine and presented everything very well, so that nothing felt awkward. Also, the food & wine were incredible, not to mention the awesome magic tricks.” College of Veterinary Medicine Michigan State University SCAVMA
“Interactivity with the attendees, engaging the audience in specific occurrences of when an etiquette “rule” would apply.” NextGen Healthcare Information Systems, Inc.
“I really do believe these etiquette tips are highly essential. I thought I was polite before, but now I can be polite and have the best manners. Knowing these things will really help me in the long run.” ProMSc Business Certificate Program through the Graduate School at Michigan State University
“Extremely Great Information.” Molly Smith, Graduate Student Michigan State University
“It opened my mind to business and I will know how to act.” Jimena Marie Reyes, Graduate Student Michigan State University
“The presenter, is very clear and her examples excellent.” Graduate Student Michigan State University
“I learned a lot about etiquette. Many things that I didn’t know before.” Graduate Student Michigan State University
“Everyone in the world should have the honor to sit through someone’s workshop like yours. You should and could improve society greatly.” Dow Chemical Etiquette Luncheon, Chemical Engineering and Materials Science Michigan State University
“Thanks for the great luncheon and great presentation. I think this is something that will stay with the students throughout their careers!”
Professor Daina Briedis the Dow Etiquette Luncheon, Chemical Engineering and Materials Science Michigan State University
“Fantastic tips to avoid embarrassment at the dinner table.” University of Michigan Institute for Social Research
“I enjoy learning etiquette and I believe it is such a beneficial skill set for our society, it is also fun and interesting to learn. You did an excellent job presenting, many of my peers remarked how much they enjoyed listening to you. I hope you continue sharing this great information with the captivating cheer that you bring to your message.” Vanessa Stuart, Shell Etiquette Luncheon, Chemical Engineering and Materials Science Michigan State University
“Pattie’s Etiquette Dinner presentation is a MUST-SEE for everyone! I attended her October 9, 2009 presentation for Walsh College. There is something for everyone to learn which include: business etiquette, proper introductions/networking, appropriate dress, and personal party etiquette.
Her presentation style is very thorough, hands-on, and entertaining. While dinner was served, she gave details about proper introductions, appropriate utensil selection, type of food items to select/avoid from the menu, how to determine whether to leave your suit jacket on/off, proper use and selection of utensils, which wine glass to use, etc. She also had an eye appealing dining table set up with: a table cloth, an appropriate plate and utensil setting, recommended books, and other items. During the presentation she used these props and magic to entertain the crowd!
Audience participation is welcomed and encouraged. The participants felt at ease asking Pattie questions during her presentation. There were also a few short networking ice breakers. She explained and gave examples of how you can easily start up a conversation and find things in common with a person you don’t know at a networking event.
Pattie is highly educated in this subject matter and you will not be disappointed!” October 14, 2009. Jessica Knapik, Walsh College
“I have listened to several presentations by Pattie on etiquette and civility. She is enthusiastic, knowledgeable and a great communicator. If I want to “do it right” Pattie is my first source for information.” Walt Sorg, talk show producer/host, MacDonald Broadcasting Inc.
